Dota 2 Guides

How to Fix Dota 2 Crashes

Untitled 1

How to Fix Dota 2 Crashes

Updated on 24 January 2019

In case you experience frequent Dota 2 crashes while loading the game or during the game-play, then you need to read this article. You can follow all applicable solutions. These solutions are good for almost all operating systems. In case you face any issue in any of the steps, you can contact me and I can help/guide you with it. I have tested all these methods and those all work perfectly for me.

It is not necessary to apply all the solutions, but you can apply as many as possible or needed.

 1. Set Auto Config Launch

There are some predefined values in the game launcher settings. You can use those to fix some of the issues. So you can set the Auto Config mode as described and shown below:

  1. Open Steam and click Library.
  2. Right-click Dota 2 and select “Properties”.How to Fix Dota 2 Crashes
  3. A New Window will open like the image below. Click “Set Launch Options” as highlighted below. If there is there is any other lunch option already present, remove it and type “-autoconfig“.How to Fix Dota 2 Crashes
    How to Fix Dota 2 Crashes
  4. Click OK and start your game now.

 2. Set Safe Launch

Still, if you get crashes after Auto Config mode, you should try “Safe Launch Mode” the same way as we did above.

  1. Repeat Steps 1-2 from the above paragraph.
  2. Click “Set Launch Options“, remove existing value (if there any) and type “-safe“.
  3. Click OK and restart the game. It will start your game in safe mode with normal settings and most probably issues will be fixed.

 3. Change Process Affinity

This seems to be very geeky fix, but actually, it is not. Sometimes Dota 2 does not use the full potential of your CPU properly and you do not get enough power to run Dota 2. Therefore it crashes. Process Affinity can be changed very easily and it gives your game full power of your CPU and Processors.

  1. Start Steam and Start Dota 2.
  2. Press Alt + Tab or Windows keys to minimize Dota 2 and switch to your desktop.
  3. Right-click the Taskbar, select “Task Manager”.How to Fix Dota 2 Crashes
  4. If you are running Windows XP, Vista or Windows 7, then you will have to click the Processes tab. Windows 8 and Windows 10 users to click the “Details” tab.How to Fix Dota 2 Crashes
  5. Find process “dota2.exe“. Right click on it and select “Set Affinity” as you can see in the image above.
  6. A New Window will open from where you can select how many CPU cores you want to allow Dota 2 to use. Select all cores available. As can be seen in the image below. Then click “Ok“.
  7. Close Task Manager and Check your Dota 2 now. It should fix your Dota 2 crashes problem.

 4. Change the NVidia Control Panel Settings

NVidia Control Panel contains several graphical settings. You should set recommended settings in it because that works perfectly for most of the users. In case Recommended settings don’t work for you, you can always try other settings to tweak what works best for you.

  1. Click the Start button.
  2. Next click NVidia Control Panel.
  3. Now click “Select a Task” on the left-hand side panel.
  4. Click 3D Settings then in next window click Manage 3D Settings and in next window click Program Settings.
  5. Click “Add” button under “Select a Program” category.
  6. Browse to the Dota 2 installation folder, where ever you have installed it. normally it is – C:Program Files (x86)/Steam/SteamApps/common/dota 2 beta/game/bin/dota2.exe
  7. Set Preferred Graphics: High-Performance NVidia Processor
  8. Finally, click Apply.

Same Settings can be applied for ATI Radeon graphics cards as well by following almost the same steps as of NVidia Graphic Cards.

 5. Disable Switchable Graphics

If you do not have dual graphic Cards, then you should leave this step and skip to the next one.

Nowadays almost all the PCs and Laptops have 2 graphic Cards by default. What happens is, one graphics card is of ATI Radeon or NVidia and other is built in your motherboard, which is normally Intel HD Graphic CardIf there are 2 Graphics Cards in your system, then there must be an option in your BIOS settings from where you can tell your CPU about the way it should use your Graphics Card. Sometimes these graphics card issues also cause Dota 2 crashes. In this step, we will disable the switching process. We will make sure that our secondary Graphic Card (ATI Radeon or NVidia) should be used is more powerful.

  1. Restart your computer.
  2. Go to BIOS settings by pressing F2, F12 or Delete key (Whichever is applicable to your system).
  3. BIOS Settings page will open.
  4. Search for a setting called “Switchable Graphics“.
  5. Disable it.
  6. Select Save settings and exit.

 6. Reset Texture and Render Quality Settings

Sometimes your video setting in Dota 2 are too high and your system cannot bear that, which causes extra load on your Graphics Card and overall whole system too. So you must optimize those video settings completely according to your needs. Best is to reset the texture and render quality settings as shown below:

  1. Start your Dota 2 game.
  2. Click Settings in top left corner, then come to Video Options.How to fix Dota 2 crashes
  3. Set lower Texture and higher Render Quality.
  4. Click the Save Settings button, exit and restart your Dota 2.

 7. Verify Cache Files Integrity

Verify integrity of the game cache files.

  1. Open Steam.
  2. Click Library
  3. Right-click the Dota 2 and select Properties.
  4. In top Menu, click on Local Files tab. Then select “Verify Integrity of Game Cache“. You must ensure that the game is not running at the time you are verifying the cache Files Integrity. Once the process is complete, click OK and you will be good to go.

How to fix Dota 2 Crashes

 8. Reinstall Steam

Sometimes Dota 2 crashes due to corrupt files. These may be corrupt Steam files or it may be corrupt Dota 2 Files. So let’s try the small solution first.

  1. Exit Steam completely.
  2. Go to Control Panel, then Programs and select Uninstall a Program.
  3. Uninstall steam completely. Do not uninstall your Dota 2 at this step. I am just talking about reinstalling steam. Don’t worry, if you uninstall steam nothing will happen to your Dota 2 files.
  4. Go to Official Steam Site and install a new copy of Steam and once you have installed, it will automatically pick Dota 2.
  5. If you want to be safer, then you need to copy your Dota 2 files to some other drive. You can find your Dota 2 Folder in C:Program Files (x86)/Steam/SteamApps/common/dota 2 beta. This folder “Dota 2 Beta” is the main folder which has all your game-related files.

 9. Reinstall Steam + Dota 2

If all above methods fail, then its time to take the sour pill. You have to uninstall and then reinstall your Dota 2 and Steam. It will hopefully fix your issues. The complete process of Reinstalling Dota 2 with the backup method is explained here.

 10. Using VPN Softwares

WTFast is one of the best VPN software which is designed to reduce your pings and packet losses. It also takes care of your lags issue. If your game is unplayable even after changing your ISP, then its time for you to take it for a spin. The good thing is, it offers a free 7 days trial version with full options.

In case you are running Windows 10, then you should also have a look at this article Dota 2 on Windows 10 – Problems and Solutions. It will surely help you fix your lags and delays issues.

56 thoughts on “How to Fix Dota 2 Crashes

  1. RVe says:

    I have a unique issue I believe. Every time I reconnect and open shop, game crashes after the build is loaded. Also builds are not saving, scratch is not loading sometimes (it loads a default guide which is annoying) and after I try to change “guides” and open my scratch the game crashes.
    What is the deal? win7 btw.

    1. Ali Ahmad Ali Ahmad says:

      I suggest checking your game cache and verify it. It would download the missing files that is causing the game to crash. In my personal opinion, it would definitely solve your issue. But if its still not solved, you can ask again in our forums where we can have detailed discussion to solve your issue.
      https://www.dotainternational.com/forums/forum/help/

  2. Jun says:

    My friend ave a problem whhere it frezzes in game, hhis pc simply stops working he has to force off

    1. fukyufukmi says:

      same goes to me

      1. Owner of Dota 2 says:

        same to me

    2. Ali Ahmad Ali Ahmad says:

      Kindly post in our forums with more details so we can sort it out properly. Here is the link.

      https://www.dotainternational.com/forums/forum/help/

  3. Doryu says:

    hi..im using toshiba l840 and i my problem is everytime i launch dota..neither watch game or play online or bot..it will appear black screen..i have already try some solution include format..upddate bios..reinstall steam and dota..service..update my graphic card..install any software that seems related to my prob..such as razer cortex..use external monitor..setting my dota2 video quality..and googling this prob..none of this help me..any oppinion? i cant afford new laptop..pls help

    1. Ali Ahmad Ali Ahmad says:

      Bro there might be many reasons for this issue.

      1. You laptop might be slow therefore taking more time to start. What is the max time for Dota 2 to start ? You may wana wait for some time for Dota 2 to start. Because once Dota 2 starts running, you also get a black screen.

      2. It seems to be a graphic card related issue. Have you tried playing any other game ? Do other games work properly or not ? If they work, then you there is an issue with Dota 2 settings. But if other games also do not work, then it means your graphic card might be dead.

      3. I suggest you to try verifying integrity of cache files. Procedure is given above. It will re-download any missing files for Dota 2. This way you’ll be sure that this issue is not with the game.

  4. dedy says:

    bro i need some serious help with the nvidia! almost all game i play crashes. i dont quite understand when its on the no 6 point. do i have to open it through my comp document? or is it provided on the nvidia panel? cause i didnt see it on nvidia. plus i saved my file to local disk d. whenever i was at it, i always couldnt find the dota2.exe. is something wrong with my steps? please let me know cause this has been happening for weeks and im so freaking desperated!

    1. Ali Ahmad Ali Ahmad says:

      Dear in step 6 of Main point 4, you need to open it with nVidia control panel. Its not that you have to open it, its just you have to show nVidia where your Dota 2 is actually located.

      To know where your Dota 2 is located, if you have Dota 2 icon in desktop, right click on its icon, go to properties, it will show you exact location where Dota2.exe is located. If you do not have icon on your Desktop then you can follow the locate steam folder in your PC, then use computer search program to find Dota 2.exe

      I hope this helps. If it does not, please open a thread in our support forum, where we can deal with situation in detail.

      1. dedy says:

        after game/bin i couldnt find the dota2.exe bro. and today my dota broke down so hard that i cant play it at all. everyday the problem got worse and today is the worst! please help me bro :((

      2. Ali Ahmad Ali Ahmad says:

        go in steam folder and type in search bar “dota2.exe” it will show you location of that.

      3. dedy says:

        i have done what you have told me and still nothing really changes bro. nvidia keeps striking in. i hope i might get better solution for this…

  5. Palish says:

    Help me plsss,, my laptop always crash when i tried to play dota 2. The screen froze after 3 seconds soon after the dota2 menu shows up. Help me with thissss plss. The screen froze that i cant do anything unless to take the battery out and start the laptop again. Help me!!?

    1. Ali Ahmad Ali Ahmad says:

      Dear there can be many reasons for that. Here is a small check list.

      1. Does your laptop gets heated like carzy when you play Dota 2 ? If this is the case, then its a heat sink issue. Get your laptop services from some repair shop.
      2. Can you play any other game except Dota 2 ? If NO, then it may be some issue with your graphic card.
      3. If you can play other game but issue is only with Dota 2, then please verify integrity of your cache files. This will download all the missing files which may be causing crashing issues.

      I hope this helps.

  6. Michael Eugene Romero says:

    My Dota2 quits without a reason after launching it for few minuts, and pressing ctrl+tab and everytime i press the “” console button.

    Can anyone help me?

    1. Ali Ahmad Ali Ahmad says:

      I did not understand your issue at all. Please post in detail in our forums where we can help you.
      https://www.dotainternational.com/forums/forum/help/

      1. Michael Eugene Romero says:

        My dota2 quits after few seconds lunching it and everytime i open the console dota quites instantly without warning….

      2. Ali Ahmad Ali Ahmad says:

        Dear there are always few issues which can cause your Dota 2 to crash. I would say try the methods explained in post above, it will work.
        Or you should concentrate on 2 things.
        1. Verify files cache integrity.
        2. Check your graphic card and its drivers.
        3. If you are playing on Laptop, check if it is heating too much. If it is, get it serviced (cleaned) from some tech guy.

      3. Michael Eugene Romero says:

        Actuallu it happens after tha AMD radeon update. Until now no new updates coming. I did option 1 and im using a desktop.

      4. Ali Ahmad Ali Ahmad says:

        Okay, so now you know what caused the issue. Still there are 2 options.
        1. Use windows recovery option and set it to the day before you installed the AMD update.
        2. Uninstall the driver for your card from Device manager and then download the previous version of driver (which was working fine) from the internet and install that.

      5. Slayer is CominG says:

        Same here …i do every thing i can do and idk what should i do again 🙁 …

  7. Julie says:

    I first had this problem that whenever I would click on ‘Find match’ I would receive a notification saying ‘Valve Anti-Cheating’ but I don’t have any VAC ban. After I reinstalled Dota 2, whenever I would open the game it would close by itself (It kept crashing). It’s really annoying because I tried few steps you mentioned above (such as Verify Cache Files Integrity, Set Auto Config Launch, Set Safe Launch, and Reinstalling) but it didn’t work. I don’t know what to do now.

    1. Ali Ahmad Ali Ahmad says:

      Here is another solution to check and try. Make a backup of Dota 2, then uninstall steam and dota 2 completely. Now, download a new copy of steam and install in other drive. Now restore the backup of Dota 2 in same other drive. I feel its a steam related issue, therefore it may be causing this issue.

      1. Julie says:

        Steam related issue? Could you elaborate it? I tried reinstalling the steam after I uninstalled it however it didn’t make any difference. By ‘installing in other drive’, you mean other than Drive C (that’s where my dota 2 and steam was previously)? *sigh* Btw, when I tried opening Dota 2 on my friend’s laptop, it worked. It didn’t crash or anything at all, what could really be the problem?

      2. Ali Ahmad Ali Ahmad says:

        So that means I am right, it is a steam related issue on your PC. Game was working fine on your friends computer with your same account.
        Yes, you should try to install in any drive other than C drive. Follow these steps plz.

        1. Make a backup of Dota 2
        2. Uninstall Dota 2 and steam from your PC
        3. Download and install steam in any drive other than C
        4. Now restore Dota 2 back up
        5. Verify Cache Files Integrity to download any missing file
        6. Update your Dota 2 if asked.

        This will hopefully solve your issue.

  8. Liz says:

    Deleting Steam on Windows 10 WILL delete all games that you have installed.

    1. Ali Ahmad Ali Ahmad says:

      If you have made a backup already then it does not matter if games are deleted or not. You can always restore that back.

  9. Miko says:

    which step for Warning Connection Problem…Auto disconnect for 25 second????please help me T_T

    1. Ali Ahmad Ali Ahmad says:

      For that just 1 step, check your internet dude.

  10. poods says:

    if my laptop doesnt have a nvidia geforce can i play dota 2 ?????

    1. Ali Ahmad Ali Ahmad says:

      Depends which integrated graphic card you have and if you have a good integrated graphic card, still you can play.

  11. abuburn says:

    i have a problem here. When im launching dota 2, a few min later (whenever in game or in main menu), it stuck, and i need to turn off my laptop, since new patch(7.00).

  12. Maboo says:

    Hi, I have this problem when I am in dota then my laptop just shuts down after a a few mins. I don’t seem to know what the exact problem is. I used to dota almost every on this same laptop but recently I am having issues to be able to dota on it. Hope you can help with this & guide me on what I shld do. Thank you.

    1. Ali Ahmad Ali Ahmad says:

      Laptops are not good for gaming stuff, even though I use the laptop for gaming.
      I guess, your laptop heats too much because of the game and when the temperature of the laptop exceeds the critical level, it shuts down to prevent any damage to hardware.

      Kindly check if your laptop heats up during the game, if it does, then get your laptop to a repairing shop and get it cleaned/serviced. You can also watch a YouTube tutorial and clean it yourself.

      If heating is not the issue, then please tell me, so we can diagnose the issue.

  13. ApJ says:

    my dota 2 crashes if I create a custom lobby and everytime i demo a hero

  14. Seven says:

    I did all the ways above in my windows vista but it still crashes

  15. Seven says:

    I did all the way above in Windows vista but it still crasher

  16. Sumit says:

    i did all but did nt work….wen i click settings…..it is stuck…or hang……wen i ice wall or…go to setting it hangs or wen i go to mike………wat can i do plzz help coz i really love dota2

    1. Ali Ahmad Ali Ahmad says:

      If you can explain your issue a bit more and this time from start, it will help me diagnose it properly…

  17. Joshua says:

    Can i play Dota 2 with this Specs
    OS : Windows 7 Ultimate 64-bit
    Processor: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz (2 CPUs), ~2.9GHz
    Memory : 4096MB RAM
    DirectX Version: DirectX 11

  18. alex says:

    After 1 game dota2 will automatically close

  19. Guest says:

    PLS! Change your statement in (8) -Reinstall steam, 3. “Don’t worry, if you uninstall steam nothing will happen to your Dota 2 files.”
    Because it will. I need to re-download the Dota 2 again, and you know what, my internet speed is very slow. I need probably 1 hours+ to download 1GB. You Do The Maths.

  20. Daril Nofriansyah says:

    Excuse me, I need help. Dota 2 works perfectly for me when im in the main menu. But, always exactly after strategy time, my Dota always crashed and sometime leaving behind a prompted message saying steamreportererror.exe failed to launch, Im running on windows 10, nvidia 930mx, intel I5-8th generation. My laptop is brand new but it seems i never have the chance to play dota in this laptop

  21. Ezan says:

    ty It was very helpfull to me 🙂

  22. Ethan says:

    Oh ffs, uninstalling steam deletes EVERY GAME I HAD which was over 1.5 tb of games. DONT UNINSTALL.

  23. Unknown says:

    So ive problem, when i picking heroes it got freeze and disconnect , i tried to reconnect but still it cant reconnect so i start abandoning for like 3 matches and got lp. I dont know why this could happen bcs my pc likely not to freeze and disconnect before patch 7.20

  24. Marlon C says:

    Dota 2 always crush randomly when in game.
    Im using
    G4560
    Intel hd 610
    4gb ram

    1. Ali Ahmad Ali Ahmad says:

      Have you tried any of the solutions given above?

  25. Kocher says:

    So my Problem is , dota 2 is freezing, task Manager is Saying that dota is inactiv , After i closed the Game it wont restart even so a process is Running in the task Manager , if i Shut down Steam and Want to restart Steam it wont restart aswell. I have to restart my Computer , then it Works for an undefined Time Till it Crashes/freezes again.
    I have NVIDIA GeForce gtx 1060
    Intel Core i7-7700k @4.20 ghz
    8gb ram
    64 Bit

    Can u help me i tried Pretty mich everything on the list . The only things i didnt try where the reinstalling of dota and Steam behause i want to avoid it if possible

    1. Kocher says:

      Okay i now reinstalled steam and dota and it still freezes -.-

  26. Gera Borodinov says:

    Hi everyone, everytime i am in game, i play for about 2-6 minutes and dota just automatically goes to my desktop and i cant re open in until i click alt+tab and right click on the item at the bottom and click close. then i ahve to restart my dota. It does this about 5 times during game play. So annoying. How can i fix this

    1. Bob says:

      Same problem here, seems like it has to do with 970 graphics card from what i been reading or corsair app for mouse or keyboard

  27. Adeeb says:

    after i accpet the game and after the draft is completed my screen stucks at finishing screen please help me out

  28. FelipeSorz says:

    I have the same problem

    Open game and when start, it’s close :/

  29. heinarkarkyaw says:

    guy i hav a one problem…. mylaptop is so delay so i try to rest window 10. before reset dota2 run smooth.. after rest> i click play tap in dota 2 on steam. it said running. for 5sec then nth happen. i thought every game on my steam. but other game can run smooth. i dont know why? anyone help me

This site uses Akismet to reduce spam. Learn how your comment data is processed.